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Series: | Kramer Original |
Product Color: | Maximum Steel |
Factory Setup: | .010-.046, E Standard (E-A-D-G-B-E) |
Body Shape: | SM-1 |
Body Material: | Mahogany |
Body Finish: | Gloss |
Neck Material: | Mahogany |
Neck Finish: | Gloss |
Neck Shape: | SlimTaper C |
Fingerboard Material: | Ebony |
Nut Material: | Synthetic |
Nut Width: | 1.625" |
Fingerboard Radius: | 14" |
Scale Length: | 25.5" |
Number of Frets: | 24 Frets |
Neck Joint: | Neck-Through |
Fingerboard Inlay: | Pearloid Mini Headstocks |
Inlay Shape: | Artist/Signature |
Neck Binding: | White |
Bridge Pickup: | Seymour Duncan JB |
Middle Pickup: | Seymour Duncan Cool Rails |
Neck Pickup: | Seymour Duncan Cool Rails |
Controls and Switching: | 5-way, Master Volume with Treble Bleed Mod, Master Tone, Mini-Toggle Coil Split Switch for Bridge Pickup |
Hardware Color: | Black Chrome |
Bridge: | Floyd Rose 1000 series Tremolo |
Tuning Machines: | Kramer Black Chrome |
Fret Wire: | Medium Jumbo |
Knobs: | Black Chrome |
Switch Cap: | Black |
I If more employees were like Louis, corporations around the world would be making much more money… Let me start out by saying I am in the customer service field (corporate banker) and I can tell you Louis’ customer service and quality insurance is a 10+ by a mile. He never spoke down to me or in a pretentious way. He was kind, courteous and willing to listen to what you had to say, I asked him a question that was actually quite silly however he didn’t laugh at me, he understood that I was the customer! I could go on And pontificate on his (HOW TO) treat people and be a valued employee. Like “Louis”.Who Understands That it’s important to (LISTEN) while I (the customer) Have to advise him with what it is I need. And we took off from there, purchased the (Kramer SM 1 ORANGE CRUSH), (mentioned above. And some other things.I haven’t had any problems so I can’t really go down that avenue… “Good on ya Mates” — I would like to request that this message will be shared with all immediate and upper management Immediately please! He deserves the recognition and he should get some! — I spoke to Sweetwater few days ago After seeing….. And they were willing to give me awesome deals because of the purchase size & holiday sales.And even small gestures like throwing in a few T-shirts with their logo and some small things like that along with extremely good prices. I would like you to know that I was not going to make a purchase that day before I talk to Louis or someone @ ( Chicago Music Exchange) I’m hopIng you guys could match it or come close? I would rather give you my business. I have been treated wonderfully no matter whom I’ve Spoken with call Mont you’ve put together a great team… As I said 3 weeks ago I purchased the (Kramer SM 1 Superstrat) The “orange crush”. I love it so much I am going to be purchasing Another one on Monday along with the other gear I mentioned and then some. “Please, please do your best to get this to management and upper management“ I’d like to thank all of you again will talk to you Monday, Steven Gallagher
Thank you for this review Steven! We will definitely pass this review along to the appropriate contacts. We appreciate you taking the time to acknowledge our staff and Luis, specifically. We pride ourselves on connecting with our customers to make shopping with CME a great experience. We look forward to seeing you in our store again in the near future! - The CME Team
You read that right! Any orders over $75 ship for free!*
The CME Difference: CME's mission is to make sure your shipment will arrive quickly, carefully, and correctly. We realize that the online ordering of guitars and instruments, in general, can be a nerve-racking experience. We are here to put your mind at ease and make your transaction smooth and enjoyable! As musicians ourselves, we want to make sure everything gets to you the way it should, every time.
Most orders ship the same or next day: We greatly appreciate your patience, and are working hard to fulfill all requests as quickly as possible, while practicing recommended safety guidelines.
Our Bottom line: We care! This is something we take very seriously, because it's what you deserve. Our shipping, sales, and customer service teams are always striving to create the best experience for you. If you have any questions, comments, or concerns, we want to know.
Please don't hesitate to reach out to support@chicagomusicexchange.com, or call us directly at 773-525-7773.
*Special exceptions do apply.
We’re all musicians here at Chicago Music Exchange and we want you to love the gear you get from us. We understand that sometimes you get a piece of gear that doesn’t work out for you. That’s why we offer an easy return policy to take the stress out of purchasing from us.
If you decide you'd like to return an item, please contact your Sales Rep, chat us, or give us a call.
If you placed your order on Amazon or eBay, we advise issuing the return request from your account on the platform of purchase - our Customer Service team will process a refund upon receipt of the item(s).
Most new items may be returned within 30 days of delivery and most vintage & used items may be returned within 3 days of delivery for a full refund, exchange, or store credit. Please pack the product safely for the journey back to us. If the product was shipped for free, the charge will be deducted from refund, unless the reason for the return is outside normal circumstances.
Please contact us as soon as possible if your order was received incorrectly, damaged, or defective. Most times we will give you an RA number (Return Authorization). Why is that number important? This will allow us to speed up the process of the return.
We reserve the right to charge a restocking fee based on the return condition. Some items we just can’t take back for returns, due to a one time function like strings or drums heads and other times it’s not sanitary to do so with microphones or harmonicas. If you aren’t sure if what you bought falls into a category like this, call us (773) 525-7773!
We strive to get your return processed quickly. Most of the time we have it done within two business days. Funds going back to credit cards usually takes two to four business days. CME strives to make sure all customers are happy with their experience. It is our priority to provide great service along with great gear. We always want to be helpful, and open to your feedback. Please let us know your thoughts! If you have any questions, we’re here for you!
Feel free to email us at customerservice@chicagomusicexchange.com or give us a call at (773) 525-7773.