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Items marked Final Sale have been heavily discounted and are not eligible for returns, exchanges or refunds. If you have any questions regarding your Final Sale item(s), please reach out to our customer service team through live chat, email (customerservice@chicagomusicexchange.com), or phone (773) 525-7773. Exceptions to the policy are if you’ve received a faulty, damaged, and/or incorrectly advertised product, in which case you can reach out to the Customer Care team for a full refund. CME reserves the right to adjust prices as needed.