SHIPPING

The CME Difference:  CME's mission is to make sure your shipment will arrive quickly, carefully, and correctly. We realize that the online ordering of guitars and instruments, in general, can be a nerve-racking experience. We are here to put your mind at ease and make your transaction smooth and enjoyable! As musicians ourselves, we want to make sure everything gets to you the way it should, every time.

Free & Fast Shipping:  Chicago Music Exchange provides the best value for your dollar. All orders placed with Chicago Music Exchange ship FREE within the contiguous 48 United States.* Expedited shipping or special instruction may result in additional costs. Orders ship on an average of 10 hours from when you placed it with a delivery window based on transit times with the carrier. CME primarily uses UPS but we are able to ship your order almost any way you want, just let us know and we are happy to work with you!

Most orders ship the same or next day:  
We greatly appreciate your patience, and are working hard to fulfill all requests as quickly as possible, while practicing recommended safety guidelines.

Our Bottom line: We care! This is something we take very seriously, because it's what you deserve. Our shipping, sales, and customer service teams are always striving to create the best experience for you. If you have any questions, comments, or concerns, we want to know.

Please don't hesitate to reach out to
support@chicagomusicexchange.com, or call us directly at 773-525-7773.

Items ship FAST!: Orders are packed, picked, and shipped usually within 24-hours.

SIGNED, SEALED, & DELIVERED: After your purchase is completed, and as soon as the order is shipped, an email with a UPS tracking number or USPS delivery confirmation number will be sent to you to track the status of your shipment.

TIME IS MONEY: Our standard shipping services, UPS Ground and USPS Priority Mail deliver anywhere in the contiguous 48 United States within 1-5 business days.

UPS Regional Transit MAP

UPS Regional Transit MAP

We Can Ship to Virtually Anywhere in the World

Chicago Music Exchange has a great partnership with UPS as our primary carrier, so you have peace of mind your order will arrive on time and in the same condition as when it left our store. Get your order in by 3:00 PM CST and it will ship that same day!

If the item is eligible for free shipping, and you choose that option, the order will automatically ship with either UPS Ground or USPS (First Class or Priority Mail) depending on size and weight and as fast as possible.