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Have I lucked out this time? I dare to think so. My drummer husband went hi hat-shopping at Chicago Music Exchange and I, who still would like to have a good humbucker guitar without spending a fortune, spotted this CME-exclusive “transparent cherry” Epiphone Les Paul in the store. Being weary of common budget guitar issues, I decided to also — for pure testing purposes — try out a $5,000 Gibson (so overpriced!) and took both to the testing room. Now, a guitar’s sound is 95% in the player’s hands, and what doesn’t resonate with one player might be the perfect match for another. To me, the pricier guitar felt completely stiff and unresponsive. The Epiphone had a singing quality before I plugged it in, and it has incredible action. Plugged in, the bridge pickup especially had great character. (I have a set of JB pickups for the neck or both that I could use as a possible replacement.) Then I noticed two issues that made me worry: a slight crackling sound when switching to the middle pickup, and chords sounding out of tune going up the neck. As they do a setup with the purchase, I voiced my concerns and they took it to their luthier… after 20-30 minutes, I plugged it in again and the issues were gone. Well, I have 30 days to test it, but I think I’ve made a great find. The price? 475 friggin’ dollars before tax. I’m hoping there won’t be any negative surprises with this guitar. So far, it’s very inspiring to play.
It’s a beautiful guitar The action was great The strings rattled a little But that’s not a problem to correct Great purchase
Love th setup, the pickups and the sound. For a solid body, it doesn't weigh as much as I thought, and it just plays perfectly. The color and the feel is spectacular and I truly think and feel this guitar is worth more than what I paid for it. Beautiful sounding and looking geetar.
You read that right! Any orders over $30 ship for free!*
The CME Difference: CME's mission is to make sure your shipment will arrive quickly, carefully, and correctly. We realize that the online ordering of guitars and instruments, in general, can be a nerve-racking experience. We are here to put your mind at ease and make your transaction smooth and enjoyable! As musicians ourselves, we want to make sure everything gets to you the way it should, every time.
Most orders ship the same or next day: We greatly appreciate your patience, and are working hard to fulfill all requests as quickly as possible, while practicing recommended safety guidelines.
Our Bottom line: We care! This is something we take very seriously, because it's what you deserve. Our shipping, sales, and customer service teams are always striving to create the best experience for you. If you have any questions, comments, or concerns, we want to know.
Please don't hesitate to reach out to email@example.com, or call us directly at 773-525-7773.
*Special exceptions do apply.
We’re all musicians here at Chicago Music Exchange and we want you to love the gear you get from us. We understand that sometimes you get a piece of gear that doesn’t work out for you. That’s why we offer an easy return policy to take the stress out of purchasing from us.
If you decide you'd like to return an item, please contact your Sales Rep, chat us, or give us a call.
If you placed your order on Amazon or eBay, we advise issuing the return request from your account on the platform of purchase - our Customer Service team will process a refund upon receipt of the item(s).
Most new items may be returned within 30 days of delivery and most vintage & used items may be returned within 3 days of delivery for a full refund, exchange, or store credit. Please pack the product safely for the journey back to us. If the product was shipped for free, the charge will be deducted from refund, unless the reason for the return is outside normal circumstances.
Please contact us as soon as possible if your order was received incorrectly, damaged, or defective. Most times we will give you an RA number (Return Authorization). Why is that number important? This will allow us to speed up the process of the return.
We reserve the right to charge a restocking fee based on the return condition. Some items we just can’t take back for returns, due to a one time function like strings or drums heads and other times it’s not sanitary to do so with microphones or harmonicas. If you aren’t sure if what you bought falls into a category like this, call us (773) 525-7773!
We strive to get your return processed quickly. Most of the time we have it done within two business days. Funds going back to credit cards usually takes two to four business days. CME strives to make sure all customers are happy with their experience. It is our priority to provide great service along with great gear. We always want to be helpful, and open to your feedback. Please let us know your thoughts! If you have any questions, we’re here for you!
Feel free to email us at firstname.lastname@example.org or give us a call at (773) 525-7773.