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Overall stoked with my fireglo Rickenbacker 330 purchase. With any guitar I buy, I'm most concerned about sound and feel, which are absolutely exceptional on this 330. It is legitimately the most comfortable guitar I've ever played and the sound is exactly what I was looking for from a Rick. It set up perfectly and I didn't even have to touch the truss rods, regardless of a pretty drastic climate change (traveling from IL to FL) and swapping the factory roundwound strings (which felt like 9's) to TI flatwound 11's. To me, that indicates a very stable neck. Aesthetics are not a top priority for me, but some minor quality control issues which may bother other buyers: small spots of clear-coat imperfections on fretboard edges and around the neck joint, as well as a somewhat sloppy black outline of the f-hole. Though not noticeable without close inspection, these are the reasons for the 4/5 star rating, as I know others may find them irritating on a new, $2000 guitar. At the end of the day though, I bought this 330 to play it, so I know I'll eventually be adding a few unintentional dings and scuffs of my own. Not to mention, the wood grain and fireglo burst are totally stunning. Aside from minor cosmetic/QC issues, everything else was perfect with my 330. 100% a keeper.
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The CME Difference: CME's mission is to make sure your shipment will arrive quickly, carefully, and correctly. We realize that the online ordering of guitars and instruments, in general, can be a nerve-racking experience. We are here to put your mind at ease and make your transaction smooth and enjoyable! As musicians ourselves, we want to make sure everything gets to you the way it should, every time.
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We’re all musicians here at Chicago Music Exchange and we want you to love the gear you get from us. We understand that sometimes you get a piece of gear that doesn’t work out for you. That’s why we offer an easy return policy to take the stress out of purchasing from us.
If you decide you'd like to return an item, please contact your Sales Rep, chat us, or give us a call.
If you placed your order on Amazon or eBay, we advise issuing the return request from your account on the platform of purchase - our Customer Service team will process a refund upon receipt of the item(s).
Most new items may be returned within 30 days of delivery and most vintage & used items may be returned within 3 days of delivery for a full refund, exchange, or store credit. Please pack the product safely for the journey back to us. If the product was shipped for free, the charge will be deducted from refund, unless the reason for the return is outside normal circumstances.
Please contact us as soon as possible if your order was received incorrectly, damaged, or defective. Most times we will give you an RA number (Return Authorization). Why is that number important? This will allow us to speed up the process of the return.
We reserve the right to charge a restocking fee based on the return condition. Some items we just can’t take back for returns, due to a one time function like strings or drums heads and other times it’s not sanitary to do so with microphones or harmonicas. If you aren’t sure if what you bought falls into a category like this, call us (773) 525-7773!
We strive to get your return processed quickly. Most of the time we have it done within two business days. Funds going back to credit cards usually takes two to four business days. CME strives to make sure all customers are happy with their experience. It is our priority to provide great service along with great gear. We always want to be helpful, and open to your feedback. Please let us know your thoughts! If you have any questions, we’re here for you!
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